The following is for guidance only and does not affect the Terms and Conditions.
The following is for guidance only and does not affect the Terms and Conditions.
Higrow is committed to protecting your privacy. We use the information we collect about you to enable us to process and fulfil your order, promote goods and services to you, and for market research purposes. We are committed to keeping your confidential information confidential.
Please read on for more details about our privacy policy.
1. What information do we collect?
When you order, we need to know your name, e-mail address, delivery address, credit or debit card number and expiry date. This enables us to process and fulfil your orders and to notify you in the event of any queries.
We also request your telephone number, which allows us to contact you urgently if there is a problem with your order and allow couriers to contact you if problems arise with delivery. We will communicate with you by e-mail, telephone or letter.
We do not pass on your details without your permission to anyone else unless it is in relation to services you have used through the site.
We will not sell, rent, share, trade or give away without your permission any information we hold about you.
3 Newsletter
When you sign up for Higrow’s newsletters we will collect your e-mail address. We will send you useful garden related information and advice as well as details of special offers. You can choose to unsubscribe from newsletters at any time in future. If you are unhappy to receive these mailings from us please let us know by e-mailing us at info@hi-grow.co.uk.
4. Your rights
You have a right to ask for a copy of the information we hold on you and to have any inaccuracies corrected
5. Your consent
By using our Site, you consent to the collection, processing and use of this information by Higrow.
6. Changes
Any changes to our privacy policy will be posted on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.
7. Liability
We cannot be held liable for any loss that you may suffer if a third party obtains unauthorised access to any data, including account details or details you provide us when accessing or ordering from this site, unless this can be proven at law to be due to our negligence.
8. Cookies
We do use 'cookies' which are small pieces of information that are stored on your computer's hard drive by your browser. These allow Higrow o recognise you and to provide features to make your use of the Site easier. Most browsers allow the cookie funciton to be turned off. If you want to know how to do this look at the help menu on your browser or contact our customer services on info@hi-grow.co.uk.
9. In Summary
We are committed to protecting your privacy. If you have any comments or queries about our privacy policy, please e-mail us at info@hi-grow.co.uk as we value your opinions.
10. Further information
For further information regarding all aspects of Higrow’s contracts with customers please see our full Terms and Conditions.